Privacy Policy

PacketFabric, LLC is committed to protecting the privacy of visitors to its Web sites (the "Sites" or this "Site"). This privacy policy explains how we collect, use and share information about you, your access and use of our Sites, and any services provided to you by us by or through the Sites.

Information We Collect and How We Use It:

The information we learn from customers helps us personalize and continually improve your experience. Here are the types of information we gather.

  • Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. The types of information we collect include your first and last name, company name, email address, postal address, phone number, age and any other information you choose to provide (“Personal Information.”) You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the Personal Information gathered (online or otherwise) for the benefit of establishing a relationship with those interested in our products and services, to respond to requests and questions, and to enable us to serve you better. Any Personal Information you submit on this Site will be treated and processed by us only in accordance with this Privacy Policy. Any time you submit Personal Information for a specific purpose using the Site, your information is used for that purpose only, unless you consent otherwise or as required by law. By submitting any Personal Information on this Site, you consent to us holding and processing that information, both electronically and manually.
  • Automatic Information: When you access or use our Site, we may automatically collect information about you, your computer or device, including:
    • Computer/Device Information: We may collect computer/device specific information when you use the Site (such as your hardware model, operating system version, a unique identifier for your device and MAC address).
    • Log Information. We log information that your web browser sends whenever you visit a website, which may include your Internet Protocol (“IP”) address, browser type and language, the websites you viewed before navigating to our Site and the website you view when leaving our Site, which pages you visit on the Sites, and how much time you spend on each page, access times, pages viewed, number of clicks, domain names, one or more cookies that may uniquely identify your browser and, if you visit a website from a browser on a mobile phone, your phone number.
    • We may use this information to continually monitor and improve the Sites and for internal analyses. We may use IP addresses to analyze trends, administer the Site, and gather information for aggregate use. We do not track our customers over time and across third party websites to provide targeted advertising and therefore we do not respond to Do Not Track (DNT) signals.
  • Network Statistics: Part of the PacketFabric service is to provide detailed information on your network traffic. We collect general statistics on all traffic flowing through our network, but do not examine content.
  • Information from Other Sources. We may also obtain information from other sources and combine that with information we collect through our Sites.
Cookies:

The Site may use “cookies” for the purpose of facilitating the gathering of non-specific user information. A cookie is a very small text file stored on a web site user’s hard disk that allows a web server to recall certain information that the user has already entered previously.

  • Various versions of Web browsers allow you to decide whether or not to accept cookies and some programs notify You when a Web site is about to deposit a cookie on your hard drive. By using the Sites and setting your Internet or web browser, computing or communications equipment, or another application or program to accept cookies, you agree and consent to storage and access of cookies received from the Sites or our equipment on your computing or communications equipment. If you decide not to accept cookies, you may not be able to successfully navigate some portions of the Sites.
  • We may use cookies for the customized presentation of Web pages. We do not use cookies to retrieve information from your computer that was not originally sent in the cookie, nor do we use information transferred through cookies for any promotional or marketing purposes, except as expressly set forth in this Privacy Policy or as you may otherwise agree.
Our Sharing and Disclosure of Information:

We may share or disclose information about you as follows or as otherwise described in this Privacy Policy:

  • We share information about the markets, not specific sites, you are connected to on the PacketFabric network so that others can request connections to you.
  • Unless we have your permission or as required by law, we only share the Personal Information you provide through the Sites with our affiliates and/or third-party business partners that are acting on our behalf. They have access to Personal Information needed to perform their functions, but may not use it for other purposes.
  • You may also submit Personal Information to third parties through the Sites. When you submit Personal Information to third parties, we are not collecting that information, and the applicable third party's privacy policy applies. Third parties that have content embedded on our Site, such as a social feature, may set cookies on a user’s browser and/or obtain information about the fact that a web browser visited a specific PacketFabric website from a certain IP address. Third parties cannot collect any other personally identifiable information from our Sites unless you provide it to them directly.
  • We may also share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties. For example, we may share aggregate usage and volume statistical information regarding the Site with our partners or third parties.
  • In addition to the circumstances described above, we may disclose your Personal Information if (i) required to do so by law, court order or subpoena, or as requested by other government, law enforcement or investigative authority, (ii) in our good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of the Sites, (iii) we have reason to believe that disclosing the Personal Information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, or has breached an agreement, or (iv) anyone else could be harmed by such activities or interference.

Except as described in this Privacy Policy or at the time we request the information, we do not otherwise sell, share or otherwise disclose your Personal Information to third parties.

Security:
  • We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computers.
  • No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of information you transmit to us and you understand that any information that you transfer to us is done at your own risk. Once we receive your transmission, we make reasonable efforts to ensure security on our systems. We use firewalls to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.
  • If we learn of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Site or providing information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Site. We may post a notice on the Site if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you reside, you may have a legal right to receive notice of a security breach in writing.
Your Choices:
  • Limiting/Discontinuing Use. You may decline to submit personal information through the Site, but note that we may be unable to provide certain features or services if you do so. If you do not agree with our Privacy Policy, please do not use our Sites.
  • Email Communications. You may unsubscribe from email communications from us by clicking the “unsubscribe” link provided in such communications. However, note that you may not opt-out of certain Site-related communications (such as account verification, changes/updates to Site features and technical and security notices).
  • The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons by changing the add-on’s settings or visiting the Web site of its manufacturer.
  • You may request access to the personal information we hold about you and that we amend or delete it. To make such a request, please contact us at [email protected].
Other Web Sites:

PacketFabric’s privacy policy only applies to our Sites. Our Sites may link from several points throughout the Site to third party websites and information or service providers that may collect personal information from you in order to provide you with information or services. We have no control over the privacy policy of any third party or other website. Their privacy policies may differ or they may have no privacy policies. Please examine the privacy policies of such third parties prior to submitting any personal information, as they may differ from ours.

Transfer of Information to the United States:

PacketFabric is based in the United States and the information we collect is governed by U.S. law. If you are visiting from the European Union or other regions with laws governing data collection and use that may differ from United States law, please note that you are transferring your information to the United States which does not have the same data protection laws as the European Union or such other region. By accessing or using the Site or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and to the use of your information as identified above in accordance with this Privacy Policy.

Additional Privacy Protections for Children Using the Internet:

The Site is not directed for use by minors under the age of 13. We do not knowingly collect personal information from users under the age of 13.

Your California Privacy Rights:

California Civil Code Section 1798.83 permits visitors who are California residents to request certain information regarding our disclosure (if any) of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at [email protected]. This request may be made no more than once per calendar year.

Business Transfers:

In the event that we or any of our affiliates is acquired (whether by sale of assets or ownership interests) by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from our website visitors as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your user identifiable information is treated, transferred, or used.


Changes to our Privacy Policy:

PacketFabric reserves the right to modify this Privacy Policy at any time. Any material changes to our Privacy Policy will be posted on this Site. All information submitted through the Sites to PacketFabric is subject to the terms and conditions of this Privacy Policy, as amended. Your continued use of any portion of the Sites following notification or posting of such changes will constitute your acceptance of these changes. It will be your responsibility to watch for and read the posted Privacy Policy changes and to request changes or deletions to your Personal Information.

Contact Information:

Please direct any questions or comments regarding our privacy policy to [email protected] or to PacketFabric, LLC, Attn: Legal Department, 9920 Jefferson Blvd, Culver City, CA 90232.

Last revised: January 14, 2017