Information We Collect and How We Use It:
The information we learn from customers helps us personalize and continually improve your experience. Here are the types of information we gather.
- Automatic Information: When you access or use our Site, we may automatically collect information about you, your computer or device, including:
- Computer/Device Information: We may collect computer/device specific information when you use the Site (such as your hardware model, operating system version, a unique identifier for your device and MAC address).
- Log Information. We log information that your web browser sends whenever you visit a website, which may include your Internet Protocol (“IP”) address, browser type and language, the websites you viewed before navigating to our Site and the website you view when leaving our Site, which pages you visit on the Sites, and how much time you spend on each page, access times, pages viewed, number of clicks, domain names, one or more cookies that may uniquely identify your browser and, if you visit a website from a browser on a mobile phone, your phone number.
- We may use this information to continually monitor and improve the Sites and for internal analyses. We may use IP addresses to analyze trends, administer the Site, and gather information for aggregate use. We do not track our customers over time and across third party websites to provide targeted advertising and therefore we do not respond to Do Not Track (DNT) signals.
- Network Statistics: Part of the PacketFabric service is to provide detailed information on your network traffic. We collect general statistics on all traffic flowing through our network, but do not examine content.
- Information from Other Sources. We may also obtain information from other sources and combine that with information we collect through our Sites.
The Site may use “cookies” for the purpose of facilitating the gathering of non-specific user information. A cookie is a very small text file stored on a web site user’s hard disk that allows a web server to recall certain information that the user has already entered previously.
- Various versions of Web browsers allow you to decide whether or not to accept cookies and some programs notify You when a Web site is about to deposit a cookie on your hard drive. By using the Sites and setting your Internet or web browser, computing or communications equipment, or another application or program to accept cookies, you agree and consent to storage and access of cookies received from the Sites or our equipment on your computing or communications equipment. If you decide not to accept cookies, you may not be able to successfully navigate some portions of the Sites.
Our Sharing and Disclosure of Information:
- We share information about the markets, not specific sites, you are connected to on the PacketFabric network so that others can request connections to you.
- Unless we have your permission or as required by law, we only share the Personal Information you provide through the Sites with our affiliates and/or third-party business partners that are acting on our behalf. They have access to Personal Information needed to perform their functions, but may not use it for other purposes.
- We may also share aggregated or de-identified information, which cannot reasonably be used to identify you, with third parties. For example, we may share aggregate usage and volume statistical information regarding the Site with our partners or third parties.
- In addition to the circumstances described above, we may disclose your Personal Information if (i) required to do so by law, court order or subpoena, or as requested by other government, law enforcement or investigative authority, (ii) in our good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of the Sites, (iii) we have reason to believe that disclosing the Personal Information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, or has breached an agreement, or (iv) anyone else could be harmed by such activities or interference.
- We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
- It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computers.
- No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of information you transmit to us and you understand that any information that you transfer to us is done at your own risk. Once we receive your transmission, we make reasonable efforts to ensure security on our systems. We use firewalls to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.
- If we learn of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Site or providing information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Site. We may post a notice on the Site if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you reside, you may have a legal right to receive notice of a security breach in writing.
- Email Communications. You may unsubscribe from email communications from us by clicking the “unsubscribe” link provided in such communications. However, note that you may not opt-out of certain Site-related communications (such as account verification, changes/updates to Site features and technical and security notices).
- The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons by changing the add-on’s settings or visiting the Web site of its manufacturer.
- You may request access to the personal information we hold about you and that we amend or delete it. To make such a request, please contact us at [email protected].
Other Web Sites:
Transfer of Information to the United States:
Additional Privacy Protections for Children Using the Internet:
The Site is not directed for use by minors under the age of 13. We do not knowingly collect personal information from users under the age of 13.
Your California Privacy Rights:
California Civil Code Section 1798.83 permits visitors who are California residents to request certain information regarding our disclosure (if any) of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at [email protected]. This request may be made no more than once per calendar year.
In the event that we or any of our affiliates is acquired (whether by sale of assets or ownership interests) by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from our website visitors as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your user identifiable information is treated, transferred, or used.